Cancellation & refund policy

✓ We will refund 100% of the fee if you are not satisfied with our service.

✓ We will refund 100% of the fee if we make an error on your visa application OR we will arrange the new one for you without any charge.

✓ We will refund 100% of the fee if your visa application is denied by the Immigration Department of Vietnam.

Refund processing time

✓ The refund will be credited to your credit/debit card in 7 days or less depending on the bank.

✓ The refund will be back in 1 – 2 days if you paid via PayPal.